As a small handmade business, we strive to attend to each order with careful consideration and attention to detail. Our general turnaround time is 5-7 business days for all orders, with the exception being orders containing Blankies and Preorders, which can take up to 8 weeks and Swaddles, which require up to 3 weeks. We are usually able to accommodate rush orders, so please just send a message before or after ordering to let us know your needs.
Unfortunately, we are unable to offer refunds or accept returns on our handmade items. If there is a flaw in your product, we will gladly repair or replace it!
All orders ship via USPS or UPS, and we are not responsible once a package has been accepted by the carrier.